Contact Us

We're here to help! Whether you have questions about our products, your order, shipping, or anything else, the Glassy Gems team is always happy to assist.


Customer Support

Email
glassygems1@gmail.com

WhatsApp
+92 3317973303


Business Hours

Monday – Saturday
10:00 AM – 7:00 PM (PKT)

Sunday
Closed


Response Time

We aim to respond to all inquiries within 24 business hours. During weekends, public holidays, or promotional periods, response times may be slightly longer.


Need Help With Your Order?

To help us assist you faster, please include:

  • Your Order Number
  • Full Name
  • Email Address
  • A brief description of your inquiry

Common Inquiries

We can help with:

  • Order status & delivery updates
  • Product information
  • Shipping questions
  • Returns & refunds
  • Damaged or incorrect items
  • General support

Follow Us

Stay updated with our latest collections, offers, and product launches.


Thank You

Thank you for choosing Glassy Gems. We appreciate your trust and look forward to helping you find premium drinkware that elevates every sip.