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Q: How long does delivery take?
A: Orders are usually delivered within 3–5 business days across Pakistan.
Q: Do you offer free shipping?
A: Yes, free shipping is available on orders over Rs. 3,599. Orders below that have a flat shipping fee of Rs. 200.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, Cash on Delivery is available across Pakistan.
Q: Can I track my order?
A: Yes, you can ask our support and they will provide you the tracking details once its available.
Q: Are your glass products heat resistant?
A: Most of our borosilicate glass products are designed to withstand hot and cold beverages. Please check the product description for specific details.
Q: Are bamboo lids waterproof?
A: Bamboo lids are splash-resistant but should not be submerged in water for extended periods.
Q: What if my item arrives damaged?
A: Contact us within 7 days with photos of the damaged item, and we'll arrange a replacement or refund.
Q: Can I return a product if I change my mind?
A: Please refer to our Return Policy for eligibility and conditions.
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